If this is the case, yes - RMA or replace the drive. I'd be willing to bet that a look at the "health" tab will show your Reallocated Sectors count is either in the yellow or the red. Windows provides no tools that can display all this data, but something like HDTune can surface this information. The hard drive keeps a count of how many reallocated sectors it's used up. If there are bad sectors, they will be encountered and reallocated from the reserve at this time. One of the functions of a disk format is to mark bad sectors as unusable, but how does this interplay with the reserve sectors mentioned above?īy doing a full (non-quick) format, you force the drive to touch every sector on the disk. When running the Long Generic test, it failed and it suggested running SeaTools Bootable USB diagnostic tool (Linux-based) that checks the health of your drive. When a physical defect on the disk surface is encountered, the drive will silently mark that specific area as unusable and instead write the incoming data to a reserve sector it keeps unused for precisely this occasion. The short version is that modern hard drives tend to not show their bad sectors anymore. What should I do now? Should I still keep using it because it seems to be fine now or should I RMA it and get a repaired/refurbished drive since it is still under warranty? In addition, I used to not be able read the drive at all and it would cause windows disk management, file explorer and sometimes it would cause the bios to hang on my computer. I tested the drive with different software other than seatools to get a second opinion and it passed those tests too. Now the drive somehow can pass any tests I throw at it. All of a sudden after I deleted all the partitions on the drive and reformatted the drive after backing up the data on the drive. When I try to run fix-all fast and fix-all long on the drive to try and fix the bad sectors it fails. I ran these tests from two different computers both from inside Windows 7 and Windows 10 and using sea tool for dos. I could access the data on the drive without any problems. ![]() It would however to pass the short generic tests. When it failed tests sea tools would warn me about having bad sectors. The drive used to fail the short drive self-tests and the long generic test. Post the results of the scan in your topic.I have a Seagate SSHD laptop hard drive. Test results are automatically saved in a log file with a file name based on the drive serial number. A log for each device is automatically saved if you have booted from a USB device. Upon completion of running the diagnostics, the test results will be given. The test will indicate either Pass or Fail. Download SeaTools Legacy Tools Use these legacy tools to diagnose hard drives and manage SSDs. Download SeaTools Bootable Use this kit to create a bootable USB that uses SeaTools to diagnose hard drives and monitor SSDs. At any time, feel free to Cancel the test without harming the drive. Download SeaTools 5 (Linux) Use this Linux version of the SeaTools GUI to diagnose hard drives and monitor SSDs. ![]() The highest capacity drives often take 3 to 5 hours per terabyte to complete. My question is can you tell me what does the message mean and what type of error is this, and what is the problem with the hard drive. ![]() Because this test reads every sector on the drive, the amount of time required will depend on the speed and capacity of the disk drive. I have Seagate hadd (ST3160023A) and when i tested the HDD with SeaTools the program showed the following message: 'Long Generic test - fail'. Long Generic Test scans the entire drive for defects. Select the test you would like to perform on the selected drives. The menus provide an array of diagnostic tests. Select the drives you would like to test.ģ. After SeaTools loads, the Drive List will show different storage devices in your system. Insert the SeaTools USB device and reboot or power on your computer.Ģ. Use SeaBoot_11-18-2019_ to create bootable USB.ġ. The flash drive must be at least 256 MBs but no larger than 32 GBs. ![]() Launch SeaTools by following these steps once it is installed: If you have a SeaTools for Windows icon on your desktop, simply launch the program from here. Please download and use the SeaTools Bootable to create a bootable USB that you can use to diagnose hard drives and monitor SSDs. Tutorial for the use of SeaTools for Windows, explaining the most common features: First: Download and install SeaTools. This will allow you to test, diagnose, and possibly repair your hard drive, even if your operating system environment is inaccessible. SeaTools Bootable provides a basic suite of diagnostic utilities in an environment independent of your installed operating system.
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